Shipping and Return Policy

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We offer international shipping for all orders. Shipping rates will vary depending on the destination and the weight of the package. International orders may take up to 3-7 business days depending on the destination.

Please note that any customs fees, taxes, or duties imposed by the destination are the responsibility of the customer and are not included in our shipping fees.

We accept Local delivery for USA customers, for the next-day shipping service, we will ship it by UPS Air [UPS business time: Monday - Friday], so if you have this next day shipping request, pls choose →ship→local delivery before when paying. And you can get the package by next day if you place the order before 3:00 pm.[Monday-Friday]

If you are local and would like to pick up your order in person, simply call to schedule a   "Local Pickup" option during checkout. We will send you an email notification when your order is ready for pickup. Please bring a valid ID and your order confirmation email with you when you come to pick up your order.

We want you to be completely satisfied with your purchase, so we offer a 7-days guarantee return policy. If you are not happy with your purchase, please contact us at support@ohhhlalahair.com to initiate the return process.